After 11-Year-Old’s Suicide, School Confirms She Was Bullied — but Claims There’s More to the Story. Her Mom Denies It

School district officials have shared the findings after launching an investigation into allegations that Jocelynn Rojo Carranza, 11, was bullied before she died by suicide earlier this month. Their findings paint a more complicated picture, one that her mother has denied.

Jocelynn was found unresponsive in her Gainesville, Texas, home on Monday, Feb. 3, the Gainesville Police Department confirmed in a previous press release. Five days later, she died at a local hospital. Her mom, Marbella Carranza, previously, alleged that her daughter had been bullied about her family’s immigration status, reported CNN affiliate KUVN.

On Wednesday, Feb. 26, the Gainesville Independent School District said in a statement that their investigation found that Jocelynn “was impacted by a bullying incident involving another student on campus.”

The district said the matter first came to the administration’s attention on Jan. 30, during a classroom visit. According to their statement, when the principal entered the room “the whole class was speaking about ICE”.

Jocelynn went on to speak to the principal about a “situation that occurred on the bus,” reporting that a student had been “making remarks regarding ICE and deportation to a group of Hispanic students,” according to the district.

On Jan. 31, the district’s director of transportation confirmed the unnamed student’s remarks, the district said in its report. But, the school claimed that the comments “were directed at a group of Hispanic students and not [Jocelynn] who was not seated with the group but was close enough to hear the remarks.”

According to the statement, school officials determined “this was not a one-time occurrence,” but did not provide any additional details.

The district said the student in question was interviewed and faced disciplinary actions in accordance with the district’s student code of conduct.

Afterwards, Jocelynn “appeared to have a positive remainder of the week and attended a birthday party on Saturday,” district officials said in the report.

But on Feb. 4, the school district said they were informed by a member of Jocelynn’s family that the girl had been “hospitalized due to an accident.”

The next day, students began reporting that Jocelynn and her brother had been bullied, which prompted an internal investigation on Feb. 6.

During those interviews, “additional concerns surfaced,” according to the school district, which reported that multiple students claimed Jocelynn said “she had been inappropriately touched by a family member and wished to keep this a secret to avoid getting them in trouble.”

“Given the presence of four other school-aged children in the home, GISD was legally required to report this to CPS. The CPS investigation is ongoing.” (PEOPLE contacted CPS on Thursday, Feb. 27, but a spokesperson said they don’t have any “public information in regards to this child.”)

“Furthermore, it was disclosed that [Jocelynn] had previously expressed thoughts of selfharm to a cousin, who informed JRC’s mother,” according to the district which claimed that was never shared with them, which prevented them from providing necessary resources and intervention.

In response to the district’s statement, Marbella told NBC affiliate KXAS-TV that “nothing about that is true,” including the allegation of abuse.

“I talk with my daughter about that, always. I ask. Nobody can touch your body. Nobody,” she told the outlet.

PEOPLE tried to reach Marbella for comment on Thursday, Feb. 27.

In their statement, the school district said that at her request, Jocelynn had a one-on-one meeting with a school counselor on Oct. 16 where she “shared concerns about getting in trouble at home and mentioned that her siblings called her names.”

According to the district, she “did not report any bullying.”

The district also claimed that she participated in a “social-emotional learning” group led by a counselor.

“While her mother initially stated she was unaware of her daughter’s participation, the district has a signed permission slip authorizing her involvement,” they claimed. According to the district, Jocelynn attended a number of sessions from Oct. 23 to Jan. 29.

The school district — which did not respond to PEOPLE’s request for additional comment — said they concluded their internal bullying investigation on Feb. 12.

“The following day, Jocelynn’s mother was notified that bullying…by another student was confirmed,” the district added. “The student was disciplined in accordance with the GISD Student Code of Conduct.”

“Gainesville ISD takes the safety and well-being of all students, faculty, and staff very seriously. We remain committed to addressing concerns swiftly and consistently,” they added. “As a reminder, we ask that if any student sees, hears, or believes that a fellow student may need support, that they promptly alert a staff member or administrator so that appropriate resources can be provided.”

If you or someone you know is considering suicide, please contact the 988 Suicide and Crisis Lifeline by dialing 988, text “STRENGTH” to the Crisis Text Line at 741741 or go to 988lifeline.org.